To encourage pet parents to share the benefits of PLATINUM among fellow parents, we have installed a PLATINUM Referral Program.

STEP 1:- After an officially completed order (goods delivered and payment received, please allow up to 2 working days for the system to update your order status ), each registered user is eligible to use our referral form or the invitation link provided to refer friends to try PLATINUM. [To avoid potential system error, please do use our form or the link provided. Sometimes the invitation email will end up being in the SPAM folder of certain email clients. Please beware.]

STEP 2:- When your referred friend accepts your invitation, he or she will instantly receive an Invitation Cash Voucher worth HK$30*.

STEP 3:- After your referred friend completes a first order (good delivered and payment received), you as the referrer will receive a Referral Cash voucher worth HK$50**. Again please allow up to 2 working days for the system to officially issue your Referral Cash voucher. 

*The minimum order amount is HK$300 in order to use the HK$30 voucher.
**The minimum order amount is HK$500 in order to use the HK$50 voucher.



Cash vouchers can only be used on this website and can be used to purchase any item on our website. The vouchers cannot be redeemed/exchanged/refunded for cash in any case and are valid for 6 months after issuing.  Expired but unused vouchers will not be re-activated.

Only one voucher can be used at one time but in order to enjoy our free shipping service, the minimum purchase amount after the vouchers' discount has to be above HKD300. The vouchers can be used together with other in-store promotional discounts.

If there is any dispute over the use/application of the vouchers, our company's decision should be final. Our company reserves the right to terminate this referral program any time without prior notice.


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